Doorkeep

The known failure modes, what the agent does when it is unsure, and how you catch and correct mistakes.

What happens when the agent gets something wrong

Why "takes a message" and "makes a judgment call" are not the same product.

How Doorkeep is different from an answering service

What a caller is asked, what happens when they name a building you have not added, and what the assistant will never say.

How your assistant works out which property a call is about

How the call page, the text alert, and the email show the property a caller named, and how to fix it when it is wrong or missing.

What you see after a call when the property is unclear

Emergency notifications are always on. Here is why.

Why emergency alerts can't be turned off

What happens when a caller describes something urgent, and what Doorkeep will not do.

How Doorkeep handles emergencies

How the agent answers, decides what is urgent, and gets the call to you.

What Doorkeep does on a call

The honest list of what the agent will not handle, and why those limits exist.

What Doorkeep does not do

What the agent discloses to callers, how recordings are handled, and how long data is kept.

Fair Housing, call recording, and your data

Andy Peters

How Doorkeep's AI phone agent handles tenant calls and emergencies for property managers, and what it won't do.

Assistant

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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